As COO, you will be responsible for designing and optimizing end-to-end operational processes that enable scalability, efficiency, and high-performance execution. You will work closely with the CEO to ensure seamless integration across sales, marketing, product development, and technology.
This role requires a leader with a strong operational mindset, hands-on humility, a deep understanding of agile execution frameworks, and the ability to drive efficiency through structured KPIs, automation, and continuous process improvement.
Key Responsibilities
- Operational Strategy & Agile Execution
- Implement and optimize agile methodologies (Kanban, Scrum, OKRs) to enhance cross-functional collaboration.
- Leverage cutting-edge operational tools (e.g., Jira, Asana, ClickUp, Notion) to ensure seamless project tracking, accountability, and reporting.
- Establish scalable execution frameworks that drive efficiency, iteration speed, and measurable outcomes.
Leadership & Organizational Growth
- Oversee hiring and management of key leadership roles, including the hiring of CTO, CMO, and Head of Product.
- Foster a results-oriented, data-driven, yet value first culture
- Data-Driven Decision-Making & KPIs
- Define, track, and analyze key operational metrics across all departments.
- Ensure real-time visibility into performance data to drive proactive decision-making and strategic adjustments.
- Utilize analytics platforms to optimize business performance and resource allocation.
Financial Oversight & Business Development
- Oversee budgets, operational expenditures, and financial planning in close collaboration with the CEO, ensuring cost efficiency and sustainable growth.
- Identify and capitalize on revenue growth opportunities, optimizing monetization strategies across multiple product lines.
- Drive strategic product prioritization, aligning value-driven objectives with data-driven insights to maximize long-term impact and scalability.
- Funnel Optimization & Customer Experience
- Work with marketing to optimize customer acquisition, engagement, and retention strategies.
- Oversee the design and execution of customer journey enhancements to improve satisfaction and lifetime value.
Vendor & Partner Management
- Negotiate and oversee vendor, partnerships, supplier, and third-party partnerships to maintain quality and efficiency.
Risk Management & Compliance
- Implement risk mitigation strategies while ensuring compliance with legal, financial, and operational standards.
Who You Are
- – Proven experience in operational leadership within high-growth startups or global organizations.
- – Expertise in agile execution frameworks, including Scrum, Kanban, OKRs, and KPI-driven management.
- – Deep proficiency with operational tools such as Jira, ClickUp, Asana, Notion, or equivalent platforms.
- – A deep passion for optimizing workflows, automating processes, and driving operational excellence.
- – Strong financial acumen with the ability to align values and strategy with business objectives.
- – Exceptional leadership and team-building capabilities to recruit, develop, and scale high-performance teams.
- – A passion for building and leading mission-driven organizations focused on bringing true change to this world.
Compensation & Perks
- Flexible Compensation Options:
- Competitive salary with equity options based on experience and contribution.
- OR a lower salary in exchange for significant equity and a late co-founder seat, positioning you for substantial upside as we scale.